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Privacy Policy

1. Introduction

Giggin.eu is the data controller responsible for the personal information described in this policy. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this policy or how we process your personal information, please contact us.

2. What Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website (such as posting messages in our online forums or entering competitions, contests or giveaways) or otherwise when you contact us.

  • Personal Identity Data: Name, email address, password hash.
  • Profile Data: If you verify as a Musician, Band, or Venue, we collect public details such as images, descriptions, and social links.
  • Location Data: We may collect your preferred region (e.g., Costa Blanca) to show relevant gigs. We store your manually entered Home Address if provided for distance calculations.
  • Communications: We store messages sent between users on our platform.

3. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

  • To facilitate account creation and logon process.
  • To send you marketing and promotional communications (you can opt-out at any time).
  • To fulfil and manage your orders.
  • To post testimonials.
  • To deliver and facilitate delivery of services to the user.
  • To respond to user enquiries/offer support to users.
  • To send administrative information to you.
  • To enable user-to-user communications (messages are encrypted).

4. How We Store and Protect Your Data

We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

Specific security measures include:

  • Encryption of sensitive message content in our database.
  • Secure password hashing using industry standards (BCrypt).
  • HTTPS/TLS encryption for data in transit.

5. Your Privacy Rights (GDPR)

In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability.

You can request the deletion of your account at any time through your User Dashboard. Upon deletion, your personal identifiers will be anonymised or removed from our active databases.

6. Contact Us

If you have questions or comments about this policy, you may email us at [email protected].